Others apparently see only a list of recommended titles. To judge from this discussion thread, the only thing these new options share is that Netflix’s customers loathe them. According to Netflix spokesman Joris Evers, they’re doing “what’s called A/B testing to see which version of a particular feature/experience results in increased Netflix viewing and better retention of our members.” So if people quit the service, as many of the complainants have threatened to do, that’s a good indication they didn’t like the new look. (Update, 4:10 p.m.: Evers writes in to note that “members who see their queue changed into a list as part of the test and don’t like it can contact customer support and request to leave the test and get their old experience back.”)
Yes please? I don’t know why there aren’t more outraged articles about this—I suppose because they’re rolling it out gradually. What the fuck, Netflix.